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TERMS & CONDITIONS

Terms & Conditions

Software 

  • Software and downloadable documents and classes, such as Amelie Scott is non-refundable.  

 

Out of Stock items 

  • Should your item be out of stock, we will ship it as soon as it arrives. 

  • At most, the wait time would be 4 weeks due to customs  

 

Payment Types  

  • We accept payment with most majority credit and debit cards. 

  • If you have any queries at all please do not hesitate to contact us

Shipping

  • We use DPD and Royal Mail for the shipping of goods.  

  • Shipping is within the UK and Ireland only  

  • If goods have been sent incorrectly, please contact us within 7 days to arrange a collection.  

  • Echidna Hooping Stations will be sent separately as they are dispatched from a warehouse.  

Collections

  • All products can be collected from Doncaster apart from Echidna Hooping Stations. Prior arrangement for collection is required; please use the contact form to request this.  

Returns

 

  • All sales are final; with the exception of faulty goods, we will use our discretion whether or not to accept goods for return  

  • Faulty goods must be returned within 14 days.  

  • Returns will be accepted by prior arrangement. Please use the contact button to contact us.  

  • Return postage will be at your cost (unless the item is faulty). The item must be unopened, unused and in its original packaging.  

  • No guarantee/warranty is offered on products. 

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