TERMS & CONDITIONS
Terms & Conditions
Software
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Software and downloadable documents and classes, such as Amelie Scott is non-refundable.
Out of Stock items
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Should your item be out of stock, we will ship it as soon as it arrives.
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At most, the wait time would be 4 weeks due to customs
Payment Types
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We accept payment with most majority credit and debit cards.
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If you have any queries at all please do not hesitate to contact us.
Shipping
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We use DPD and Royal Mail for the shipping of goods.
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Shipping is within the UK and Ireland only
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If goods have been sent incorrectly, please contact us within 7 days to arrange a collection.
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Echidna Hooping Stations will be sent separately as they are dispatched from a warehouse.
Collections
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All products can be collected from Doncaster apart from Echidna Hooping Stations. Prior arrangement for collection is required; please use the contact form to request this.
Returns
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All sales are final; with the exception of faulty goods, we will use our discretion whether or not to accept goods for return
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Faulty goods must be returned within 14 days.
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Returns will be accepted by prior arrangement. Please use the contact button to contact us.
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Return postage will be at your cost (unless the item is faulty). The item must be unopened, unused and in its original packaging.
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No guarantee/warranty is offered on products.